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Frequently Asked Questions

Resort Policies & Information

What are the check-in and check-out times?

  • Check-in: 4:00pm
  • Check-out: 11:00am

What is the dress code at Castle Hot Springs?

Guests are encouraged to pack a variety of clothing types. The many activities and adventures call for resort active wear — and remember to bring your swimsuit.

Appropriate attire for breakfast and lunch is resort casual. Appropriate attire for dinner is elevated casual (collared shirts for men) as we serve a nightly five-course tasting menu. Please no baseball caps, flip flops, or athletic wear for dinner in Harvest.

Is there an age limit at the resort?

Guests must be 16 years or older.

Can I bring my pet?

Unfortunately, we must ask guests to leave their furry friends at home. Licensed service animals are allowed.

Can I dine at the resort or use the hot springs if I’m not a guest?

The facilities at Castle Hot Springs are available to overnight guests only. We do not offer dining or resort day passes at this time to preserve the peacefulness of the guest experience.

What does Castle Hot Springs offer as part of their inclusive experience?

A stay at the resort includes all meals, including associated gratuities, $25 per night person beverage credit, many activities such as guided hikes, pickleball, bocce ball, resort cruiser bikes, farm tours, yoga and meditation classes,  access to the famed natural hot springs. Also included are resort service charges. 

There are additional charges and gratuities added for extra purchases such as massage services, horseback riding, Via Ferrata, scenic bike tours, Crater Canyon exploration, UTV tours, alcoholic beverages or specialty drinks.

Will I have internet access or cell service?

There is limited cell service at the resort, though we do offer WiFi throughout the resort. Castle Hot Springs does encourage a digital detox environment so there are areas that are electronic-free. We invite you to enjoy our resort’s naturally peaceful atmosphere and ambiance.

How do I request arrangements for celebrations and special occasions?

During your pre-arrival process, let our guest experience team know about your special occasion and we will be happy to curate a custom experience for you.  Wine, champagne, flowers and other amenities can be purchased to be placed in your room. 


When are meal times at Castle Hot Springs?

Breakfast at Harvest  |  7:00am – 10:00am

Lunch at Harvest  |  11:00am – 2:00pm 

Lite Fare at Bar 1896  |  2:00pm – 9:00pm 

Dinner at Harvest  |  5:30pm – 9:00pm

What is the expected attire for mealtimes?

  • Appropriate attire for breakfast and lunch meal periods is resort casual.
  • Appropriate attire for dining at Bar 1896 is resort casual
  • Appropriate attire for dinner at Harvest is elevated casual (collared shirts for men). Please no baseball caps, flip flops, distressed denim, or athletic wear.

What dining options are available outside of mealtimes?

Food can be ordered after hours on request, however, the order must be made during regular Harvest or Bar 1896 dining hours to accommodate.

Are meals included in my stay?

All meals and associated gratuities are included in your nightly rate. A $25 per person per night beverage credit is also included to enjoy alcoholic beverages & “mocktails”.

Do I need to make dinner reservations?

Dinner reservations will be made during your pre-arrival conversations with our team prior to your arrival.


How can I arrive at Castle Hot Springs?

Castle Hot Springs is located about 1-hour north of Phoenix Sky Harbor Airport. Guests can either drive themselves (a high-clearance vehicle is recommended for the 7-mile dirt road), or obtain a transfer organized through the resort by either luxury SUV or helicopter. Please inquire with our team for current rates and availability regarding transfers.

What type of car should I rent?

If you are renting a car, we recommend reserving a high-clearance vehicle as the last 7-miles can be rough at times. Cars are available from multiple rental providers at Phoenix Sky Harbor International Airport. Prices vary per rental company and time of year.

Is there a parking fee?

Valet parking is available on-site and included in your stay. 

Can I arrive by helicopter?

Yes!  Arrangements can be made to arrive by helicopter departing and returning from the Scottsdale Airport.  Contact the hotel for pricing and availability.


What activities are available?

Please see our full activity list here.

What kinds of hiking are available?

In addition to guided hikes, Castle Hot Springs also sits at the edge of many private hiking trails that traverse the surrounding desert. Trails vary in difficulty from easy to moderate. Please speak with our team at the Adventures Desk to inquire about trails.

Will I see wild animals on or around the property?

Being nestled in the Sonoran Desert, you are likely to come across wildlife. Keep your eyes peeled for coyote, fox, burros, hawks, and javelina.

What spa services do you offer and what are the price ranges?

Please see full spa offerings here.